Shipping Policy

Order Processing

• Orders will be processed within 2–3 business days, unless stated otherwise 
• Orders are not processed or shipped on weekends or public holidays 
• Your tracking number will be sent to you via email and/or WhatsApp after your order has been shipped out

If there are any significant delays, we will contact you via email or WhatsApp.

Shipping Rates

• Shipping rates are calculated at checkout based on location and order size

Delivery Disclaimer

• Delivery timelines are estimates only
• Delays may occur due to courier issues or unforeseen circumstances

Damaged or Lost Parcels

• We will not be liable if an incorrect address is placed during the check-out process 
• We are not liable for any product loss or damage during shipping 
• Customers are required to file a claim directly with the shipping carrier

International Orders

For overseas orders: 

• We are not responsible for any customs duties, taxes, or tariffs
• All such fees are the customer’s responsibility